Innomedia Technologies Pte Ltd
Privacy Policy
How Innomedia Technologies Pte Ltd handles personal data collected through this website, and the choices you have over it.
Policy contact
Innomedia Technologies Pte Ltd
#06-04, Westech Building, Pandan Loop, Singapore 128424
[email protected]
6163442753
Monday to Friday, 9:00 AM – 6:00 PM
This policy explains how Innomedia Technologies Pte Ltd handles personal data collected through this website. The site operator is Innomedia Technologies Pte Ltd, #06-04, Westech Building, Pandan Loop, Singapore 128424. It covers what we collect, why we hold it, how long we keep it, and how you can ask us to correct or remove it.
Data we collect
Two kinds of data reach us: what you type into the enquiry form, and what the browser reports while you read the site.
Information you submit
When you send an enquiry about web development, mobile apps, UX/UI design or e-commerce work, we receive your name, email address, phone number, company name, and the details of the project you describe. Nothing in that form is mandatory beyond the fields needed to reply to you.
Technical data
Our servers and analytics tools record limited technical information such as browser type, device category, referring page, and the pages you visit. This data is used to keep the site working and to understand which service pages readers find useful. It is not used to build a profile of you as a person.
How we use your data
Answering you
Enquiry details are used to respond to your message. If a project proceeds, the same details support the scope document, the estimate, and day-to-day communication about the work. We keep the conversation on the channel you chose, and we do not add you to a mailing list because you asked a question.
Running the site
Technical data helps us fix broken pages, keep load times reasonable, and decide where to add clearer explanations. Because the studio builds and maintains websites for clients, we apply the same basic discipline here: measure only what helps the site work, and review what we keep.
What we never do
We do not sell personal data. We do not share enquiry details with other companies so they can market to you. Access inside the studio is limited to the people who need the information to reply to you or to deliver the work.
Cookies and analytics
This site uses cookies for basic functionality and analytics. Functional cookies keep things like form state and layout preferences working while you move between pages. Analytics cookies tell us which service pages get read and where visitors leave, in aggregate rather than per person.
Details of the cookies we set are set out in our cookie policy. You can control cookies through your browser settings, and blocking them will not stop you reading this site or sending an enquiry.
Cookie categories in use
Essential
Required for the site to load and for forms to submit correctly. These cannot be switched off through the site itself.
Analytics
Counts visits and records which pages are read, so we can see whether service information is clear. You can block these in your browser without losing access to any part of the site.
Preferences
Remember small choices, such as a dismissed notice, so you are not asked the same thing on every page. They hold no personal detail beyond that.
Data retention
We keep enquiry records for as long as needed to answer the enquiry and to maintain a record of business communications. When a record is no longer required, it is deleted. In practice that means the retention period depends on what happens after you write to us.
No project started
The enquiry thread is kept while it is active, then removed once it is clear no work is going ahead and no open question remains.
Project delivered
Correspondence linked to delivered work is retained so we can support the site or app afterwards and answer questions about what was agreed.
Ongoing support
While a maintenance or support arrangement is active, the contact and technical notes needed to help you stay on file and are reviewed when the arrangement ends.
You ask us to delete
Send a deletion request to [email protected] and we will remove the records we hold about you, unless a legal or accounting obligation requires us to keep a specific document.
Your rights over your data
You may request access to, correction of, or deletion of personal data we hold about you. Requests can be sent to [email protected], or by post to Innomedia Technologies Pte Ltd, #06-04, Westech Building, Pandan Loop, Singapore 128424. We will respond within a reasonable period.
Access
Ask what we hold
Tell us the email address or company you wrote from, and we will confirm what is stored and where it came from.
Correction
Fix what is wrong
If a name, number, or project detail is out of date, send the correct version and we will update the record.
Deletion
Have it removed
Ask us to delete your records and we will clear them, unless a legal or accounting requirement means one document must stay.
Third-party services
The website may use third-party services for hosting, analytics, and form handling. These providers process data on our behalf and are bound by their own terms. We choose providers that support the way the site is built and maintained, and we review that list when the site changes.
We do not share personal data with third parties for marketing purposes. Where a provider stores data outside Singapore, the transfer is governed by that provider's own safeguards and terms, which we can point you to on request.
What that means in practice: your enquiry reaches our inbox, and the tools that help the site load and count visits stay in the background.
Innomedia Technologies Pte Ltd
Questions about this policy
Does sending an enquiry sign me up for anything? Open Close
No. We use the details you send to answer your question and, if a project goes ahead, to prepare a scope and communicate about the work. There is no newsletter attached to the form.
How long does a data request take? Open Close
We respond within a reasonable period, and we will tell you if we need more information to identify the records you mean. Requests sent to [email protected] reach the person who handles them directly.
Can I use the site without cookies? Open Close
Yes. Blocking analytics cookies through your browser settings does not stop you reading the service pages or sending an enquiry. Some convenience behaviour, such as a remembered notice, may not carry across pages.
Where does client project data live? Open Close
Project material shared during web, app, UX/UI, or e-commerce work is stored in the tools agreed with the client for that engagement. If you want to know which tools apply to your project, ask before work starts and we will confirm in writing.
Policy questions and requests
Ask us what we hold, or have it removed
Write to [email protected] or call 6163442753 during working hours, Monday to Friday, 9:00 AM – 6:00 PM. Postal requests go to Innomedia Technologies Pte Ltd, #06-04, Westech Building, Pandan Loop, Singapore 128424.